DOC. SCR-2026-001 · REV. A ● ONLINE · DISPATCHING SHEET 1/50 · ENGINEERING
BRAND FRANKE · FIELD SERVICE · v.2026 · LAST VERIFIED MAY 2026

Franke repair & service.

On-site Franke service for A300, A400, A600, A800, A1000, and SB1200 platforms across SoCal corporate, QSR, and convention venues.

Service area LA · OC · IE · SD · Ventura — 25 cities
Brand Franke
Response time Same-day · ≤ 4 hrs avg
Dispatch (424) 352-8838 · 24/7 emergency
FIG. 01 — Franke / Field service unit
CERTIFIED
Featured brand
Franke
SECTION 02 · WHY US

Four differentiators

01

High-volume QSR experience

Franke A800 and A1000 are common in LA convention and QSR. We have run brew-unit rebuild cycles on units doing 600-700 cups/day; the failure curve is different from hotel-volume work and we know it.

02

iQFlow milk system literacy

iQFlow is one of the more service-sensitive milk platforms in the super-auto market. We have done enough deep-clean and valve-rebuild work that the protocol is muscle memory, not lookup.

03

Convention / event-space response

For convention-center Franke installs, downtime during a multi-day event is unacceptable. We build event-window response into PM contracts — dispatch within 2 hours during scheduled events at convention properties.

04

Honest about A-series sizing

Sales reps push A800/A1000 for venues that would be served fine by A600. We will run the volume math with you and tell you when the smaller unit is the right call. Lower acquisition, lower service, same daily output.

Franke’s A-series spans corporate cafeterias, quick-service chains, and high-volume hotel banquet operations. Common in LA convention venues and corporate-flagship coffee programs. Less hotel-lobby-visible than Schaerer, more back-of-house workhorse.

SECTION 03 · MODELS WE SERVICE

Franke line-up

M-01

Franke A300

Compact entry. Up to 150 cups/day. Single grinder, integrated milk option. Small offices and break rooms.

$8-12K new
M-02

Franke A400 / A600

Mid-range, twin grinders. Up to 250-350 cups/day. Corporate cafeterias, mid-volume hotel breakouts.

$14-22K new
M-03

Franke A800 / A1000

High-volume hospitality and QSR. Up to 700 cups/day on the A1000. Convention venues, large hotel banquet, airport.

$28-42K new
M-04

Franke SB1200 (Specialty Beverage)

Specialty beverage platform with chocolate, chai, matcha capability. Corporate flagship programs and large QSR builds.

M-05

Pre-2018 Franke (older A200, A400 base)

Earlier generation still in service. We service these.

SECTION 04 · COMMON PROBLEMS

What goes wrong on a Franke

  • P-01

    Brew unit seal wear

    Same general failure mode as Eversys / Schaerer / WMF. Franke brew chambers run between 18-30 months under hotel/corporate volume before piston-seal replacement. Catch via shot-volume drift on telemetry.

    $240-$420
  • P-02

    Milk system flow restriction

    Franke iQFlow milk system has narrower internal tubing than some competitors — milk-protein scaling causes flow drop faster. Daily rinse plus weekly deep clean is non-negotiable.

    $220-$380
  • P-03

    Drink-icon firmware mismatch

    After firmware updates, drink icons sometimes drop or remap on the touchscreen. Confirms what looks like "missing menu items." Reload drink config or rollback firmware.

    $95-$240
  • P-04

    Boiler element failure

    Hard-water installs without disciplined annual descale see element failures at 3-4 years. Element is a $280-$420 part plus 1.5 hours labor.

    $420-$680
  • P-05

    Grinder calibration drift

    Franke twin-grinder platforms self-calibrate but the calibration window narrows after 18 months. Recalibrate at every PM; replace burrs at 24-30 months under hotel volume.

    $160-$320
  • P-06

    iQFlow valve solenoid stuck

    Mineral buildup on the iQFlow valve causes inconsistent milk-foam quality even when the milk system itself is clean. Bench clean or replace solenoid.

    $185-$320
SECTION 04 · SERVICE TYPES

From emergency calls
to PM contracts.

S-01

Emergency Espresso Machine Repair

When your espresso machine goes down during morning rush, every hour of downtime is direct lost revenue. We dispatch same-day across LA, Orange County, Inland Empire, San Diego, and Ventura for commercial accounts — one phone call, one technician, one bill. The diagnostic visit credits toward the repair when work proceeds the same day.

View details →
S-02

Preventive Maintenance Contracts

A PM contract converts unpredictable repair costs into a predictable annual line item. Quarterly visits cover descaling, group-seal inspection, sprayhead cleaning, milk-system deep clean, software firmware checks, refrigerant-system inspection on hospitality equipment (EPA Section 608 Universal certified), and operator-side training refreshers. Twelve years of PM-contract work across SoCal hospitality, restaurant, and corporate accounts. We standardize the schedule across your fleet — one vendor, one parts inventory, one billing cycle.

View details →
S-03

Espresso Machine & Coffee Brewer Repair

We repair commercial espresso machines, coffee brewers, and prosumer machines across 28 brands. Twelve-plus years working on every brand in our catalog. Diagnostic-first pricing means we tell you what is wrong and what it costs before any parts are ordered or work begins. The diagnostic charge ($145) credits toward the repair when work proceeds.

View details →
S-04

Espresso Machine Installation

New machine installations require plumbing, electrical, drain routing, water-filter setup, and on-site commissioning. We do all of it. Most LA cafe installs complete in a single 4-8 hour visit if the cabinet, electrical panel, and water supply are ready. We coordinate with general contractors when build-out is in progress.

View details →
S-05

Water Filtration for Espresso

Water quality is the single biggest variable affecting espresso machine service life and cup quality — more than machine brand, more than barista skill, more than bean choice. We consult, install, and service water filtration to the Specialty Coffee Association brewing standard across SoCal.

View details →
S-06

Used Espresso Machine Refurbishment

A 6-year-old commercial espresso machine on the used market is often a better buy than a new mid-tier machine — if it has been maintained and the price reflects its actual condition. We do refurbishment and resale prep for sellers, buy-side inspection for purchasers, and full restoration for heritage machines. The diagnostic-first workflow protects buyers and sellers equally.

View details →
SECTION 05 · COVERAGE GRID

Where we
dispatch.

SECTION 07 · FAQ

Frequently asked.

Q-01 How much does Franke service cost?
Single-issue visits run $220-$680. PM contracts: A300 quarterly is $1,200-$1,500/year; A600 is $1,500-$2,000/year; A800 / A1000 is custom-quoted to volume.
Q-02 Are you Franke authorized?
We are an independent service provider. Franke North America runs an authorized service network. Our role is on-site same-week response across SoCal; we coordinate with Franke USA for warranty work.
Q-03 My Franke A600 milk foam quality dropped over the last week. What is wrong?
Three usual causes in order. First: skipped daily milk-line rinse — deep clean fixes it. Second: iQFlow valve buildup — bench clean or replace solenoid. Third: heating element on the milk line drifting — confirms via temperature reading.
Q-04 Should we choose A600 or A800 for our 200-room hotel?
Honest answer: A600. Daily volume in a 200-room hotel typically caps at 350-450 cups even at peak occupancy. The A600 handles that with margin. The A800 is for venues genuinely over 500/day or for redundancy in mission-critical service environments.
Q-05 How long do Franke machines last?
Properly maintained Franke A-series runs 8-10 years in hotel/corporate volume before component costs approach replacement value. The A1000 in QSR-volume use sees a shorter useful life — 6-8 years — because the duty cycle is harsher.
Q-06 Do you service convention-center Franke installs during events?
Yes, with scheduled coverage. PM contracts for convention venues include event-window response: dispatch within 2 hours during an active event, billed against a pre-purchased emergency reserve. Without a contract, we dispatch as available; convention emergency-rate applies.
SECTION 08 · CASE STUDY · HONEST OPINION
Recent job

Recent job: A800 at an LA-area convention center, three days into a 5-day medical conference, milk system flow dropped on group 1 mid-morning. Dispatched a tech within 90 minutes (covered under event-window contract). Diagnosed iQFlow valve mineral buildup; bench-cleaned and reinstalled. Total downtime: 35 minutes during a scheduled coffee break window, no impact on the conference schedule. $185 labor under contract.

Honest opinion

Franke A-series at LA convention volume sees harder duty cycles than hotel banquet. The same A800 that runs 8 years at a hotel will see 5-6 years at the convention center. Buy with that timeline in mind and budget the replacement cycle accordingly. Stretching a convention A800 to 8 years is possible; the last 18 months are usually rolling repairs that cost more than amortized replacement would.

SECTION 06 · DISPATCH REQUEST

Need Franke service?
Dispatch in hours.

Tell us your Franke model and what's wrong. We'll respond within the hour with a diagnostic estimate and ETA.

Dispatch hours Mon–Sat · 7am–9pm
Emergency · 24/7
Service area LA · OC · IE · SD · Ventura
25 cities · same-day