Coffee & Espresso Machine Maintenance — We Pick It Up

• Full descale of boiler and brew path, then a rinse cycle until the water runs clear.
• Group gasket and shower screen replaced; group body cleaned back to bare metal.
• Steam wand stripped, tip holes cleared, wand O-rings replaced.
• Pump pressure read at the group and adjusted at the OPV to 9 bar.
• Water path checked for leaks at the pump, boiler fittings and solenoid.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Brew unit removed, stripped, cleaned and re-lubricated with food-grade silicone grease.
• Brew-unit seals and the drive-side O-rings replaced.
• Milk circuit and frother disassembled, soaked, and cleared of biofilm.
• Full descale, then a taste-clearing rinse through both the coffee and hot-water spouts.
• Grinder burrs inspected for wear, chute cleared of packed fines, grind reset to reference.
• Drip tray, dregs box and float sensors cleaned and function-checked.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Everything in the standard super-automatic service.
• Milk carafe assembly fully disassembled — valves, spouts and internal lines cleared individually, not flushed in place.
• Ceramic grinder burrs pulled and cleaned; alignment and grind reference re-set.
• Bean hopper, chute and doser cleared of oil residue.
• Display firmware and menu settings read out, recorded, and restored after service.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Brew unit removed through the service hatch, stripped, cleaned and re-greased.
• Brew-unit seal kit and drive gear inspected; worn seals replaced.
• Thermoblock and full water path descaled.
• Milk system and the fine-foam frother disassembled and cleared; milk hose replaced if it has gone cloudy.
• Grinder burrs inspected, chute cleared, grind step re-set to reference.
• Internal cleaning and descaling counters cleared through the service menu.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Everything in the Jura compact service, on the larger dual-pump, dual-grinder platform.
• Both grinders pulled, burrs inspected and cleaned, each grind step re-set independently.
• Both pumps and both thermoblocks descaled and pressure-checked separately.
• Milk system valves and the full milk line replaced where sanitising will not clear the residue.
• Cup counter, cleaning counter and maintenance intervals read out and logged before reset.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Group gasket, shower screen and dispersion plate replaced.
• Solenoid valve pulled and cleared — the usual cause of a group that will not release pressure.
• Integrated grinder stripped: burrs out, chute and doser cleared of packed fines, upper burr re-indexed.
• Full descale of boiler or boilers, thermocoil and steam path.
• Steam wand and, on the Oracle, the auto-froth line stripped and cleared.
• Brew temperature read at the group and offset corrected in the menu.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• E61 group stripped: cam, lever, springs and the three internal gaskets replaced, body cleaned and re-greased.
• Group gasket and shower screen replaced; the mushroom pulled and the expansion valve checked.
• Boiler drained, inspected through the fill port, and the anti-vacuum valve cleared.
• Pump pressure set at the group and steam pressure set at the pressurestat or PID.
• Every fitting on the water path re-torqued and checked under pressure.
• HX or dual-boiler descale is priced separately because it is a drain, chemical soak, neutralise and multi-rinse cycle, not a flush.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• On-site: these machines are plumbed, and we do not disconnect a plumbed machine to carry it away.
• Group gaskets and shower screens replaced; group bodies stripped and cleaned.
• Both boilers checked, brew boiler descaled, element and probe inspected for scale.
• Rotary or vibratory pump pressure set at the group; steam boiler pressure set at the controller.
• Water filtration inspected at the inlet, cartridge age checked against throughput.
• Brew temperature verified at the group with a portafilter gauge, not read off the display.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• On-site during your closed hours so the bar does not lose a service window.
• Group stripped: gasket, screen, dispersion block and the group solenoid cleared.
• Brew boiler descaled; steam boiler inspected, probe cleaned, autofill tested.
• Pump, OPV and expansion valve set; steam pressure set at the pressurestat.
• Drain line and drip tray cleared back to the floor drain.
• Softener or filter status recorded against gallon throughput.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Everything in the single-group service, run independently on each group.
• Each group gets its own gasket, screen, solenoid clean and flow check — groups wear at different rates and are not serviced as a pair.
• Boiler, autofill, probe and element inspected as one system once both groups are back together.
• Both groups pressure- and temperature-verified separately before sign-off.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Brew unit removed, stripped, seal kit replaced and re-greased to the manufacturer service interval.
• Milk system broken down to the individual valves and lines — on these platforms biofilm sits in the valve bodies, not the tubing.
• Full descale of the boiler group and every heated line.
• Grinders pulled, burrs inspected against the manufacturer wear spec, grind and dose re-set.
• Error log and service counters read out, recorded, then cleared.
• Cleaning-cycle programming checked against how the site actually runs it.

3 control shots logged, 10-minute pressure leak check, service counters reset, water hardness set to the customer’s actual water.

• Tank descaled and the element inspected for scale coverage.
• Spray head pulled and every hole cleared; brew valve stripped and re-seated.
• Inlet solenoid cleared, water level probe cleaned, refill timing checked.
• Brew temperature and brew volume measured and set to spec.
• Faucets, seals and the sight tube replaced where they have hardened.

Brew volume and brew temperature measured against spec and logged, tank and lines checked for leaks, filter status recorded against gallon throughput.

• Burrs pulled, measured against the wear spec, cleaned and re-seated — or quoted for replacement if they are past it.
• Chute, doser and exit path cleared of packed fines and coffee oil.
• Hopper and collar degreased.
• Adjustment collar and stepless mechanism cleaned so the setting holds.
• Grind re-set to a reference dose and time on your beans.

Grind re-set to a reference dose and time on your beans, output weight and consistency checked at three settings, burr wear measured and reported.