01
Cleaning before parts
Ditting wants the grinding mechanism cleaned every 2 to 5 days. A grinder that has gone two years without it gets that done first, because half the symptoms leave with the old coffee.
BRAND DITTING · FIELD SERVICE · v.2026 · LAST VERIFIED OCTOBER 2026
Ditting grinder repair & service.
Ditting 807, 807 Lab Sweet, 1203 and 1403 shop grinders, and the 804 and KR models before them. The courier run covers Downtown LA, Ventura and San Diego, and a grinder goes home cleaned out, zeroed and tested on a full bag.
Service area LA · OC · IE · SD · Ventura — 25 cities
Brand Ditting
Response time Same-day · ≤ 4 hrs avg
Dispatch (424) 352-8838 · 24/7 emergency
COLLECTED
A shop grinder: a whole bag goes in the top and comes out ground at the bottom. It runs in short heavy bursts, and its burrs are sized for that.
SECTION 01 · WHY US
Four differentiators
02
Zero set the way the burrs want it
With the motor running, to the chirp, then back. On a 1203 the gap at the carrier wings is checked as well. A dial that reads 1 at true zero is the only dial worth reading.
03
The bag end is serviced too
Clamp, springs, knocker, flapper, transition tube. They touch every bag that leaves the shop and they fail long before the burrs.
04
One parts counter for two brands
Ditting and Mahlkönig share a US office and a parts store. Part numbers come from Ditting’s own spare parts list, and the order goes in against the model plate.
Ditting has built shop grinders in Switzerland since 1928. It merged with Mahlkönig in 2008 to form Hemro Group, and in the US it is sold and supported from the same Seattle office. A Ditting is a retail grinder: a whole bag goes in the top and comes out ground at the bottom, a few times an hour, for years. Its burrs outlast almost everything else in the shop. What wears is everything the bag and the operator touch.
SECTION 02 · MODELS WE SERVICE
Ditting line-up
M-01
807 and 807 Filter
80 mm special steel burrs, 500 W, 7.5 grams a second, 17.4 kg. The 807 grinds into a bag and the Filter version into a brew basket. Ditting rates the burr set at about 3,000 kg.
$1,999-$2,399 new
M-02
807 Lab Sweet
80 mm premium cast steel burrs, 700 W, 9 grams a second. The one on cupping tables and filter bars. Burr set rated at about 2,500 kg.
$2,999 new
M-03
1203
120 mm special steel burrs, single-phase, 23 grams a second, 38 kg. Ditting rates the burrs at 10 to 15 tons of coffee. KR versions have a manual bag clamp and a shaker. KFA versions clamp and start automatically.
$3,399 new
M-04
1403 and 1403 Industrial
140 mm burrs on a three-phase motor, 38 kg, or 47 kg for the Industrial with its 10 kg hopper. It needs a three-phase supply to be tested, so it is serviced where it is wired in.
$6,120-$6,185 new
M-05
1827 High Volume
180 mm burrs, 5,500 W, 300 kg an hour, 240 kg. It does not travel. A technician comes to the roastery.
$15,999 new
M-06
804, 804 Lab Sweet, 805, KR and KFA models, KE640
No longer sold, and still on plenty of counters. Mahlkönig USA lists more than sixty Ditting spare parts.
SECTION 03 · COMMON PROBLEMS
What goes wrong on a Ditting
- P-01 $150-$230
Hums and does not grind
The manual lists three causes: a clogged spout, a setting that is too fine, or a foreign object. On a 1203 the manual adds a rule: reduce the grinding degree only while the grinder is running. Going finer at rest packs the burrs. The chamber and spout are stripped and cleared.
- P-02
Stops in the middle of a bag
The thermal overcurrent breaker, or the motor protector behind it. The 807 is rated for 180 seconds on and 300 seconds off, and for 48 kg in an eight-hour day. A shop that grinds wholesale orders back to back on an 807 is past both. A breaker that trips on one bag is a fault.
- P-03
Stops and starts on its own
A faulty start button, in Ditting’s own fault table. The switch is tested and replaced.
- P-04
Slow to start, or the breaker pops (1203)
The capacitors on a 1203 are 80 µF, and they age. A sluggish start is the early sign. The contactor and the terminals are checked at the same time, because a loose terminal gives the same symptom.
- P-05
Fines under the grinder (1203, 1403)
The felt ring round the rotating burr carrier hardens and splits. Fines fall into the base, and the carrier starts to drag. The ring is a service part.
- P-06
Coffee backing up at the spout
A torn transition tube between the grinding chamber and the spout, a broken knocker handle, or tired clamp springs. A dirty flapper does the same on an 807 and takes the dose accuracy with it.
- P-07 $150-$225
The same number grinds coarser than it did
Check the zero point before the burrs: the 807 set is rated for about 3,000 kg, and a dial can lose its zero in an afternoon. Zero is set with the motor running: the burrs are brought together until they just chirp, backed off, and the dial is refitted at 1.
DITTING · WHAT A SERVICE COSTS
Grinder service$129 standalone / $89 add-on
A shop grinder is priced like any other grinder on its own. Bag-end parts and burrs are separate lines, and most services need neither.
DITTING · FIGURES
On the bench and on the bar.
Ditting 807, 80 mm burrs. Built for retail bags and filter coffee, not for an espresso bar.
The bag holder and its knock-off lever take every bag that leaves the shop. They loosen long before the burrs wear.
SECTION 04 · SERVICE TYPES
From emergency calls
to PM contracts.
- Emergency Espresso Machine Repair Same-day dispatch when the machine is down — cafes get the first slot.
- Preventive Maintenance Contracts Quarterly descale, seals, and milk-system deep clean on a contract.
- Espresso Machine & Coffee Brewer Repair $145 diagnostic. Countertop machines we collect and return; plumbed and commercial machines we service on site. The $145 diagnostic is credited in full toward the repair when you approve the estimate.
- Espresso Machine Installation Plumbing, electrical, drain, and commissioning in one 4-8 hour visit.
- Water Filtration for Espresso Filtration matched to your water — scale is the #1 killer we see.
- Used Espresso Machine Refurbishment Buy-side inspections and full refurbs for used commercial machines.
COVERAGE · DITTING
Where we service Ditting.
A Ditting grinder is collected by courier or serviced where it stands, and the coverage is the same for both: Ditting repair in DTLA, Ditting repair in Ventura County and Ditting repair in San Diego. Same prices in every one of them — 25 cities across six counties.
SECTION 05 · FAQ
Frequently asked.
Q-01 How much does it cost to fix a Ditting grinder?
The flat figure above buys the service. A single fault is diagnosed first and quoted after. Typical on a Ditting: strip and clear of a blocked chamber and spout $150-$230, zero point reset $150-$225. Burr sets list at $419.99 for the 807 and $599.99 for the 1203, so a burr change is quoted with the part named. Typical, not a promise. What the repair costs depends on what we find. You get a written estimate before anything is done, and you can decline it — we bring the machine back and nothing further is owed.
Q-02 When do Ditting burrs need changing?
Rarely. Ditting rates the 807 set at about 3,000 kg and the 1203 set at 10 to 15 tons. A shop grinding 25 kg a week of retail bags takes more than two years to wear out an 807 set, and most of a decade to get through a 1203 set. Have them measured before you order any.
Q-03 Do you repair the old Ditting 804 and KR1203?
Yes. They are out of the catalogue and the parts are not. Ditting spares are sold in the US by Mahlkönig USA and by Prima Coffee, and the wearing parts on a KR1203 are the same ones this page lists: capacitors, the felt ring, the transition tube, the clamp.
Q-04 Is Ditting service through you covered by the manufacturer?
No. We are an independent repair shop with no appointment from Ditting or Hemro. The warranty is one year, it excludes wear parts, and the terms say unauthorized repairs may void it. A grinder in its first year goes to the Seattle office. After that it is yours to send where you like.
Q-05 Can a 1203 or a 1403 be collected?
A 1203 can: it weighs 38 kg and runs on single-phase power. A 1403 is three-phase and an 1827 weighs 240 kg, so those two stay put and a technician goes to them. That visit starts with the on-site diagnostic, and the estimate is written before a cover comes off.
Q-06 Our 807 trips out when we grind wholesale orders. Why?
It is being asked for more than it is rated for. The manual gives 180 seconds of grinding followed by 300 seconds of rest, and 48 kg in a working day. Ten bags in a row is outside that. Space the bags out, or move the wholesale work to a 1203, which grinds three times as fast.
SECTION 06 · CASE STUDY · HONEST OPINION
Typical call · how this fault usually goes
A typical call on an 807 at a roaster’s retail counter: customers say the filter grind is coarser than last year, and the shop wants new burrs. The burrs are measured and they are fine. The kilograms through them are nowhere near 3,000. The dial is the problem: it reads 1 with the burrs still apart. The chamber is cleaned, zero is reset to the chirp, the flapper is replaced and a full bag is ground and checked. Roughly 75 minutes on the bench.
Honest opinion
A Ditting almost never needs burrs, and it is the first thing people ask for. The 1203 set is rated at 10 to 15 tons and lists at $599.99. Most retail counters will sell the business before they wear that out. What a shop grinder needs is the cleaning the manual asks for every 2 to 5 days, and a zero point checked once a year. Both cost less than a burr set you did not need.
SECTION 08 · RELATED GUIDES
Worth reading before you call.
- Coffee Grinder Burr Replacement — Is It Time?
Burr life is published in kilograms, not years: 400 kg for a Mazzer Super Jolly, 6,000 kg for an EK43. How to tell worn from dirty, and who should do it.
- Is It Worth Repairing an Espresso Machine?
Usually yes, if the fix costs under half a replacement and the machine has years left. The arithmetic we run by machine class, and when to buy new instead.
- How Long Does an Espresso Machine Last?
Six to eight years for an entry machine, twenty-plus for a prosumer one. The build, the water it drank and whether anyone serviced it set the number.
SECTION 09 · SOURCES & VERIFICATION
LAST VERIFIED OCTOBER 2026
- R-01 Ditting — current grinder range Accessed October 2026
- R-02 Ditting — 807 shop grinder original instruction manual (cleaning, duty cycle, fault table) Accessed October 2026
- R-03 Ditting — 1203 and 1403 shop grinder original instruction manual Accessed October 2026
- R-04 Ditting — 807 spare parts list (burr part numbers) Accessed October 2026
- R-05 Mahlkönig USA — Ditting 807, list price and burr life Accessed October 2026
- R-06 Mahlkönig USA — Ditting 1203 and its 120 mm burr set Accessed October 2026
- R-07 Prima Coffee — Ditting 807 zero calibration Accessed October 2026
- R-08 Prima Coffee — Ditting KR1203 electrical walkthrough (capacitors, contactor) Accessed October 2026
- R-09 Ditting — company history and Hemro Group Accessed October 2026
Every figure on this page is ours to stand behind — who we are and what we're licensed for.
SECTION 10 · DISPATCH REQUEST
Need Ditting service?
Dispatch in hours.
Tell us your Ditting model and what's wrong. We'll respond within the hour with a diagnostic estimate and ETA.
Dispatch hours Mon–Sat · 7am–9pm
Emergency · 24/7
Emergency · 24/7
Service area LA · OC · IE · SD · Ventura
25 cities · same-day
25 cities · same-day
Email service@socalcoffee.repair